Refund policy

Return & Refund Policy for BOIT CLUB

At BOIT CLUB, we strive to ensure your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

1.1 Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must have proof of purchase, such as an order number or receipt.

1.2 Time Limit: You have [number of days] days from the date of purchase to initiate a return.

2. Refunds

2.1 Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days].

2.2 Non-Refundable Items: Some items are non-refundable, including gift cards, downloadable software, or items specified as non-returnable.

3. Exchanges

3.1 Exchange Process: If you need to exchange an item for a different size or color, please contact us. We will guide you through the exchange process, subject to product availability.

4. Shipping

4.1 Return Shipping: You will be responsible for paying the shipping costs for returning your item unless the return is due to our error or a defective product.

4.2 Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange a return or exchange.

5. Contact Us

If you have any questions or concerns about our return policy or need assistance with a return, please contact us at admin@boitclub.com.